Sick, Irritated, Just cant understand how pple work!

Went back to work after 1-day MC, and guess what? It clearing SHIT for pple again!!!!!!!!
Super irritating, as this is not the first time that i had to clear for the same damn person...realli don understand how did she even pass her training?

Is she even using her brain?????
Working with her eye and ear CLOSED?
Dont understand pls ASK! You have a mouth and we all have 2 ears to listen and a mouth to answer your queries. Don pretend to know when you don!

Service the call when you get it, and STOP pushing it back and giving all FxxKing excuses! Seriously, it's not my first day at work, and definitely not my first time dealing with them, I know that they are most willing when you wanna help them.
They wont need to look for the same agent! So PLS jolly well service when they are on YOUR line...

Seriouly cant understand, and never will i ever conprehend!
Passion? My FOOT!